What should I do if my mobile phone is lost or stolen and Alipay is stolen?How to make up for the loss?

AlipayIts convenience has been favored by many consumers since its inception more than a decade ago.

With the development of mobile Internet, the security of Alipay account has attracted more and more attention.

Before, some media reported the security risks of Alipay.

• Many consumers' Alipay accounts were stolen and hundreds of thousands of balances were lost.
• At the end of 2014, advertisements about Alipay's "Ten Year Act" were all the rage, and "good changes can't be counted" became a buzzword on the streets.
• On December 2004, 12, Alipay was officially established.

A ten-year journey has taken Alipay from a single payment platform to a web wallet that integrates payment, transfer and wealth management services.

Statistics show that in 2014, more than 3 million real-name users worldwide used Alipay.

During the "Double Eleven" period in 2014, Alipay reached a historical peak of 285 million transactions per minute.

However, in AlipayunlimitedIn the scenery, the security risks behind it cannot be ignored.

According to the news on the official website of the Capital Cyber ​​Police on December 2014, 12, 1 accounts have been transferred from the Alipay account.

Police found their phones and computers free of Trojan horses.

1. Initially, criminals obtained a large number of usernames and passwords after invading some small and medium-sized websites.
2. These usernames and passwords are then matched against valuable websites such as online banking, known as "credential stuffing"
3. Thereby stealing the user's Alipay account, and so on.

Therefore, with the growth of Alipay, especially the surge in the use of Alipay in recent years, security issues will become a key fortress that Alipay must face and overcome in the process of growth.

Are Alipay accounts vulnerable to theft?

It is understood that Alipay's security risks are mainly caused by internal leaks and external intrusions.

First, Alipay relies too much on terminals, such as mobile phones and computers.

• Many citizens worry that they will forget to log into their accounts, passwords or have trouble logging in.
• Set the account to log in automatically.When the personal privacy content of the computer is leaked, the personal account will be stolen.
• Moreover, in recent years, the frequency of transactions through Alipay mobile terminals has greatly increased.

public custom willTaobaoAccounts, Alipay, Yu'e Bao, etc. are bound to the mobile phone.

If the mobile phone is lost, is there a high chance of Alipay being stolen?

Once the phone is lost, criminals may be in another place to regain access to text messagesVerification code, and then change your Express Pay password to commit the theft.

Second, the Trojan horse undermines the security of Alipay.

Hackers use Trojan horse programs to remotely control the user's computer and directly steal the user's login password and payment password on the user's computer.

Also, when users use their smartphones to receive pictures, files or links, they can be infected with malicious Trojans.

And these mobile Trojans will hijack mobile phone text messages, bank accounts, Alipay, mailboxes and other information.

And this is precisely the key to the security protection of applications such as online.

Therefore, this information presents a significant risk to the safety of the property.

What should I do if my mobile phone is lost and my Alipay account is stolen?

AsIf unfortunately, Alipay account is stolen, how to make up for the loss?

• Through cooperation with insurance companies, Alipay provides users with the protection of full compensation without reason for the risks that may occur to users.
• Make sure that no user suffers actual losses due to theft.

As consumers, how do we protect our accounts?

1. If your phone is lost, the first thing you should do is report the losscellphone number, and quickly contact Alipay officials, and then call the police as soon as possible.
2. If your account amount has not been stolen, it is recommended to re-change the account password immediately after anti-virus on the mobile phone and computer to ensure security.
3. If the amount in your Alipay account has been lost, please call Alipay's 24-hour customer service hotline 95188 turn 1 Consult.