How to lower customer expectations?Lower psychological expectations lead to higher satisfaction

SomebodyInternet marketingThe teacher who consulted said that he received 5 this yearE-commerceConsulting customers, each charged 5, and earned a little pocket money.

  • And I only accept these 5, because I am busy this year and have no time.
  • The 5 customers are all leading companies in the industry, and the profits are all in the tens of millions.
  • It is a pleasure to talk business with these leading companies, and I can learn a lot from all walks of life.

Lower customer expectationshappinesssense

Speaking of expectations, I have a formula that could be worth a fortune ▼

  • Word of mouth = actual experience – user expectations (focus on, flexible control)

How to lower customer expectations?Lower psychological expectations lead to higher satisfaction

  1. Before charging, I said: "I only chat with you 5 times a year, and I will pay if I accept it, and the effect is not guaranteed."
  2. After charging, he said, "Come to me at any time if you have something, unlimited times, and I will try my best to make sure you earn an extra two million, and then you will be charged for the next year."
  • This exceeded expectations.

Lowering other people's expectations leads to higher satisfaction

The reason for the low expectations is becauseWeb PromotionFor the consultation to be effective, first of all, the client must have confidence in his own strength and the strength of the teacher.

In that way, people who are willing to pay, basically recognize their teachers and have confidence in themselves.

Such customers can achieve results.

If you want to 100% guarantee the effect of customers, basically you can't do it well.

Hope Chen Weiliang Blog ( https://www.chenweiliang.com/ ) shared "How to reduce customer expectations?Lower psychological expectations will lead to higher satisfaction" will help you.

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