Ithetha ntoni inkqubo yeSOP? Iitemplates ezisebenzayo + iimeko zikufundisa ukuba uyenza njani ngenyathelo elinye✅

Ithetha ntoni kanye kanye inkqubo yeSOP?

Eli nqaku alikuvumeli kuphela ukuba uqonde ngokucokisekileyo imiba ephambili yeenkqubo zokusebenza ezisemgangathweni, kodwa ikwabonelela ngeemeko zokwenyani ukukufundisa inyathelo ngenyathelo indlela yokwakha inkqubo ye-SOP esebenzayo yenkampani yakho, ukuphucula ngokukhawuleza ukwenziwa kweqela, ukwenza ulawulo lube lula kubaphathi, kwaye ube nabasebenzi ukuba baziqhubele kwaye babeke imigangatho!

Musa ukugxeka abasebenzi bakho ngokungathembeki, kungenxa yokuba awuyiqondi ukuba inkqubo yeSOP ithetha ntoni! 🔥

Ubusazi? Abasebenzi bawela kwimigibe yonke imihla, kungekhona ngenxa yokuba beziziyatha, kodwa ngenxa yokuba ungabafundisanga indlela yokuphepha.

Yintoni kanye kanye inkqubo yeSOP?

Ukuyibeka kwisivakalisi esinye:I-SOP (iNkqubo yokuSebenza eMiselweyo), bhala phantsi zonke iindawo, wonke umsebenzi, kunye nenyathelo ngalinye ngokucacileyo, ukuze nabani na owenzayo angawenza njengokukopa nokuncamathisela!

Kuvakala kulula, kodwa bambalwa kakhulu abantu abayiqonda ngokwenene iSOP.

Xa abaphathi abaninzi bekhankanya ulawulo, bathi kuphela: "Mgcine esweni elisondeleyo", "Kutheni ehlala esenza iimpazamo", "Zingaphi izihlandlo ndimxelele?"

Kodwa ingxaki asikokuba abantu abalungelanga;Inkqubo engacacanga！

Undoqo we-SOP: hayi umgangatho, kodwa ukuphindaphindwa kwempumelelo!

Wonke umntu uhlala ecinga ukuba iSOP isetyenziselwa ukulawula abasebenzi, kodwa oku akulunganga!

I-SOP enkulu ngokwenene yileyo ijika amava abe yimigangatho ukuze abanye bafunde ngokukhawuleza, baqalise ngokukhawuleza, kwaye bavelise iziphumo ngokukhawuleza!

Ngokomzekelo, ukuba uqeshe ummeli omtsha wenkonzo yabathengi kwaye i-SOP ibhalwe kakuhle, uya kukwazi ukusingatha i-80% yemiba ngosuku lokuqala;

I-SOP ayibhalwanga kakuhle kwaye usakhangeleka njengomsebenzi omtsha emva kokusebenza apho iinyanga ezintathu.

Ukuba inkqubo yokuthengisa oye wayishwankathela emva kweminyaka elishumi yomsebenzi onzima inokuguqulwa ibe yi-SOP enokuthi wonke umntu ayenze, oku kuya kuba "yi-asethi yenkampani" yokwenene!

Imfihlo yokusebenza lula kwenkampani kukuba bonke abasebenzi balandele iSOP!

Andizibaxi izinto, kodwa kwezinye iinkampani, phantse akukho mntu usebenza ixesha elongezelelekileyo, yaye akukho mntu ubamba iintlanganiso yonke imihla ukuze axambulisane.

Ngoba?

Ilizwi elinye nje:Bhala!

Makubhalwe i-SOP kwisikhundla ngasinye, kwaye emva kokubhala, kufuneka ihlaziywe kwaye ihlaziywe rhoqo.

Ezinye ii-SOPs zide zibhalwe kwiphepha elinye le-A4 zibe ngamaphepha amaninzi ePDF, emva koko ziphuculwe zibe yinkqubo yokusebenza ebonakalayo kwi-intanethi ukuze nabani na oza kuyiqonda kwaye nabani na oyibonayo akwazi ukuyisebenzisa.

Kukho iingxaki ezimbalwa kwaye zincinci yonke imihla, iimpazamo ezincinci nezimbalwa, kwaye ulawulo luya lusiba lula.

Umphathi uyonqena ukubongoza abantu ukuba basebenze. Iinkqubo zilala apho kwaye zithetha ngaphezu kwam.

Ngoku makhe siqale ukuziqhelanisa!

I-Domain ye-SOP yabucala: Makuyeke ukusebenza kungaxhomekeki kwi "metaphysics"!

Ukuthetha ngesizinda sabucala, ndiyazibuza ukuba ngaba ukhe wabhideka ngamaqela "abaphathi besizinda sabucala".

Zithini iilebhile, i-fission, imisebenzi esulungekileyo, intengiselwano yenethiwekhi yoluntu...

Kodwa ngaba uqaphele:Isizathu sokuba kutheni i-domain yangasese inzima kukuba wonke umntu usebenza ngokwahlukileyo！

Inkonzo nganye yabathengiukukhuphelaYahlukile. Uluntu ngalunye lunemithetho eyahlukileyo, kwaye inkqubo yomsebenzi ngamnye yahlukile, ngoko ke isiphumo sibugxwayiba!

Ke ngoko, amaqela amaninzi aphambili abucala akhokelayo ngoku sele eguqule zonke iinkqubo zawo zokusebenza kwii-SOP!

njenge:

• Emva kokufumana abathengi abatsha, ngawaphi amagama kufuneka athunyelwe kwiiyure ezi-3
• Ngawaphi amaza oncedo aya kuqaliswa ngomhla we-7?
• Kuthatha ixesha elingakanani ukuba umsebenzisi athule phambi kokuba asebenze? Uyivula njani?
• Indlela yokulandela isingqisho sokusebenza koluntu kunye nendlela yokuyila imibhalo

Uya kufumanisa ukuba: ukuba i-domain yangasese ayinayo i-SOP, ifana nemoto yokugijima ngaphandle kwevili lokuqhuba. Okukhona ibaleka, kokukhona kulula ukuyibhukuqa!

Ulawulo lwe-SOP lukaYu Donglai lutshintsha ubomi

Kwi-2014, umhlobo wam wadibana noYu Donglai, usomashishini waseXuchang, ngethuba.

Ngelo xesha, iPang Donglai yayingadumanga njengokuba injalo ngoku.

Kodwa xa umhlobo wam wayetyelele ivenkile yabo okokuqala, wothuka.

Kukho imigangatho yokuziphatha komsebenzi ngamnye;

Inkqubo nganye inerekhodi ebhaliweyo;

Ngasemva kwawo wonke umnyhadala, kukho iseti epheleleyo yee-SOP ukuyixhasa!

Kuphela ke ndiye ndaqonda ukuba ishishini alithembeli kubantu abanetalente, kodwa kwiinkqubo ezinetalente!

Emva kokuba umhlobo wam ebuyele ekhaya, waqala ukubhala iSOP ngokungxama.

Kamva, zonke izenzo zenkonzo yabathengi, yonke imisebenzi kwindawo yokugcina impahla, yonke inkqubo yembuyekezo yezemali... zonke zabhalwa kwincwadana yokusebenza.

Isizathu sokuba inkampani yomhlobo wam izinzile namhlanje kukuba imbewu etyalwe ngelo xesha iye yahluma.

Ngaphandle kwe-SOP, kuya kufuneka ulinde "ulawulo lokucima umlilo"!

Ukunyaniseka, iinkampani ezininzi ziyasokola kuba azinazo ii-SOPs.

Yonke imihla sibambeke kumjikelo okhohlakeleyo othi “into eyenzekayo → fumana umntu → thetha naye → lungisa → into eyenzekayo kwakhona”.

Ucinga ukuba yingxaki yomqeshwa, kodwa eneneni ngumphathi ongazange aseke inkqubo kakuhle.

Ucinga ukuba ungayisombulula ingxaki ngokuqesha abantu, kodwa eneneni awubaniki nemigangatho yendlela yokwenza.

Kukho iSOP,Isinyathelo sokuqala sokuguqula inkampani ukusuka "kulawulo lomntu" ukuya "kulawulo olucwangcisiweyo"!

I-SOP eyoyikekayo kufuneka ikwazi ukuvela ngokuqhubekayo!

Abantu abaninzi babhala ii-SOP baze bazilahle bucala. Abachukunyiswa iminyaka eliqela kwaye abasebenzi kusafuneka bawajonge ngeglasi yokukhulisa.

Oko akubizwa ngokuba yi-SOP, leyo ibizwa ngokuba "ziintsalela zenkcubeko"!

I-SOP eluncedo kufuneka iphindwe rhoqo!

Umzekelo, siququzelela "intlanganiso yokuphucula inkqubo" nyanga zonke, kwaye isebe ngalinye kufuneka lenze iingcebiso malunga nokuba izinto zibambekile, zicotha, okanye zintsonkothile, kwaye liziphucule!

Ukuba i-SOP yesikhundla iphuculwe rhoqo kwiinyanga ezintathu, umsantsa uya kuba mkhulu emva konyaka.

Ke uqala njani ukwenza iSOP? Ndiza kukufundisa amanyathelo amane!

1. Umsebenzi wokuqhaqha

Yenza uluhlu lwawo wonke umxholo womsebenzi wesikhundla.

Umzekelo, umsebenzi wenkonzo yabathengi: ukufumana abasebenzisi abatsha, ukuphendula imibuzo, ukuphatha izikhalazo, inkonzo emva kokuthengisa...

2. Cokisa amanyathelo

Umsebenzi ngamnye wahlulahlulwe ube ngamanyathelo okwenziwa aneenkcukacha, kwaye imigangatho kunye nezilumkiso ziphawulwe.

Umzekelo, "Wamkelekile abasebenzisi abatsha":

• Inyathelo 1: Wamkelekile
• Inyathelo lesi-2: Qonda iimfuno
• Inyathelo lesi-3: Thumela imveliso ikopi yentshayelelo
• Inyathelo lesi-4: Qokelela ulwazi lwabathengi

3. Yenza iitemplates kunye neefom

Yenza iSOP ibonakale. Musa ukubhala nje isicatshulwa. Yongeza imifanekiso, iividiyo, kunye neetemplates ukuze abantu baziqonde ngokukrwaquza!

4. Isingqisho sophononongo esizinzileyo

Ukuphonononga kanye ngenyanga, qokelela ingxelo yabasebenzi, kwaye uhlaziye kwaye uphindaphinde ngexesha elifanelekileyo ukwenza iSOP ibe namandla ngakumbi!

Ifom yetemplate ye-SOP + imeko ephathekayo

Oku kulandelayo kukufutshane, kucacile, kwaye kulula ukuyiqonda itemplate yeSOP + umboniso wemeko, enokusetyenziswa ngokuthe ngqo kwimisebenzi yangempela👇

✅ Itemplate ye-SOP ebonakalayo (esebenzayo nakwesiphi na isikhundla)

Inombolo yenyathelo	Isihloko somsebenzi	Amanyathelo okusebenza (imiyalelo eneenkcukacha)	Imigangatho/Iimfuneko	Izilumkiso	Umntu onembopheleleko
1	Ukufumana abathengi abatsha	Thumela umyalezo owamkelekileyo kubathengi kwaye uzazise ngokuqhubekayo	Gqibezela ngomzuzu omnye	Ithoni yobuhlobo, akukho zikhonkco zentengiso	Inkonzo yoMthengi A
2	Fumana iimfuno zabathengi	Sebenzisa imibuzo esetwe kwangaphambili ukuqonda iimfuno zangoku zomthengi	Akukho ngaphantsi kwemibuzo emi-3 engundoqo	Kuphephe ukubuza imibuzo emininzi kwaye ubangele abathengi bacaphuke	Inkonzo yoMthengi A
3	Cebisa iimveliso ezifanelekileyo	Thumela ikopi yentshayelelo yemveliso ehambelanayo okanye ikhonkco levidiyo ngokweemfuno zabathengi	Akukho ngaphezu kweemveliso ezi-3 ezinokutyhala	Kuphephe ukuthunyelwa ngokugqithisileyo okukhokelela kwisiphithiphithi sabathengi	Inkonzo yoMthengi A
4	Ukuqokelela ulwazi lwabathengi	Fumana i-ID ye-WeChat yomthengi / inombolo yefowuni ephathwayo kwaye uphawule ulwazi kwinkqubo yeCRM	Ulwazi kufuneka luphelele kwaye luchaneke	Musa ukunyanzelisa xa umthengi enqaba	Inkonzo yoMthengi A
5	Useto lwesikhumbuzo sokulandelela	Cwangcisa isikhumbuzi esizenzekelayo sokulandelela okwesibini emva kweentsuku ezi-3	Misela inkqubo yeCRM	Ukuphindaphinda kokulandelwa akufuneki kube rhoqo	Inkonzo yoMthengi A

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🎯 Ityala: Itshathi yokuHamba kokuSebenza koLuntu lweSOP (ithatha umsetyenzana weentsuku ezisi-7 njengomzekelo)

Ukuba inkampani yakho ayinalo uhlobo olunjalo, asikuko ukuba abasebenzi bakho bangasebenzi nzima, kodwa abazi ukuba benze ntoni! 😅
Khuphela le template kwaye ungaqala ulawulo lwenkqubo ngokukhawuleza ukwandisa ukusebenza kwakho kakuhle! 🚀

I-SOP ayisiyonkqubo nje, ikwangabaphathi bomphathiIfilosofi！

Undoqo we-SOP ngokwenene“Lungisa” inkqubo yokusebenza kweshishini, njengokuba umdwelisi wenkqubo ebhala ikhowudi, ingqiqo yenkqubo enzima, umatshini unokusebenza ngesiqhelo.

Ulawulo kukubhala indlela yokuziphatha "yabantu" kwiseti yee-"operating systems".

Ukuba inkampani inokuphila ixesha elide kwaye iqhube ngokuthe ngcembe ayixhomekekanga kwindlela umphathi asebenza ngayo, kodwa kuxhomekeke ekubeni imisele inkqubo evumela “abantu abaqhelekileyo ukuba bavelise iziphumo ezingaqhelekanga.”

Le nkqubo yi-SOP.

Eyona ndlela yolawulo ayikokwenza ngokwakho, kodwa kukuvumela inkqubo ikusebenzele.

Ukushwankathela, zeziphi izinto ezibalulekileyo esithethe ngazo?

• Inkqubo ye-SOP yinkqubo yokusebenza eqhelekileyo, hayi esesikweni, kwaye iyindlela yokuphila yeshishini.
• I-SOP elungileyo sisiphindaphindi samava, sivumela wonke umntu ukuba aphephe ukuphambuka.
• Ngaphandle kwe-SOP, abaphathi benkampani banokuthembela kuphela ekukhaleni nasekubongozeni, kwaye bahlale becima imililo
• I-domain yangasese ye-SOP isisiseko semisebenzi yesizinda sabucala. Kuphela ngeenkqubo ezicacileyo ezinokuthi ukukhula kuqinisekiswe.
• I-SOP ayigqitywanga nje ukuba ibhaliwe. Ifuna ukuphononongwa rhoqo kunye nokuphindaphindwa ukuze ibengcono kwaye ibengcono.
• Okona kubaluleke kakhulu, abaphathi kufuneka baphathe i-SOP njengesicwangciso endaweni yamaphepha amancinci.

Ukuba ufuna inkampani yakho iqhube kwi-autopilot kwaye ingabikho kwimeko yoloyiko;

Ukuba ufuna abasebenzi bakho benze njengeyunithi yomkhosi;

Ukuba ufuna ukutshintsha ukusuka "kumenzi" ukuya "kumakhi wenkqubo";

Into yokuqala ekufuneka uyenzile ngoku kukubhala phantsi isihloko seSOP yakho yokuqala!

(Ngokuqinisekileyo, ungasebenzisa kwakhonaAIizixhobo ze-intanethiUkuphucula inkqubo yakho yeSOP)

Kutheni ungavuli i-Excel kwaye uqalise ukubhala inkqubo yakho yokuqala? Ikamva lakho "inkululeko yokuyekelela" ixhomekeke kule nto! 💻💼🔥

Qalisa ngoku, inkampani yakho iya kukubulela.