Isalathiso senqaku
Inyaniso kukuba, ndibone abaphathi abaninzi kakhulu abasoloko bexakekile becima imililo.
Ndifike eofisini kusasa ndaza ndatsalelwa kwintlanganiso ngoko nangoko. Andizange ndiphefumle kakhulu emva kwemini ngaphambi kokuba abasebenzi bangene bebaleka bebuza ukuba ndingakwenza njani oku kwaye ndingakwenza njani oko. Xa ndifika ekhaya ngokuhlwa, kwafuneka ndihlolisise ingxolo yosuku, ndize ndiqhubeke nenkqubo ngosuku olulandelayo.
Babonakala bezinikele kakhulu, akunjalo?
Kodwa ukuba ucingisisa kakuhle ngayo, wenza ntoni kanye kanye?
Akukho malunga nolawulo, kodwa malunga nokusombulula iingxaki. Kwaye uninzi lwezi ngxaki luvela ngokungacwangciswanga kuba imigangatho ayicacanga.
Xa abasebenzi bengaphumeleli ukwenza imisebenzi yabo, umphathi utyhola loo nto ngenxa yesimo sabo sengqondo. Xa iziphumo zomsebenzi zinganelisi, umphathi utyhola ukungabi nabuchule kwabo. Xa iimpazamo ezifanayo ziqhubeka zenzeka, umphathi unokubagxeka aze abaqeqeshe ngokuphindaphindiweyo.
Ekuhambeni kwexesha, umphathi wavakalelwa kukuba aba bantu abanakukwazi ukufundisa, nokuba uzama kangakanani na. Abasebenzi bavakalelwa kukuba iimfuno zomphathi zihlala zitshintsha, kwaye akukho nto bayenzayo eyayilungile.
Omabini amacala ayediniwe kwaye eziva ephoswe kakubi.
Kodwa amaxesha amaninzi, ayikuko ukuba abasebenzi abafuni ukwenza umsebenzi olungileyo, kodwa kukuba abazi ukuba bawenze njani okanye ukuba loluphi umgangatho wokusebenza othathwa njengolungileyo.
Ingcamango yam kukuba endaweni yokuchitha ixesha ulungisa abantu ngokuphindaphindiweyo, kungcono ukumisela imigangatho kuqala.
Oku kuvakala kulula, kodwa okukhona ndicinga ngako, kokukhona ndiqonda ukuba le yindlela esisiseko yokulawula.
Yintoni umgangatho?
Akulula njengokuxelela abasebenzi ukuba “benze oku kakuhle.” Oko akunantsingiselo kuba ukuqonda komntu wonke “okulungileyo” kwahlukile.
Umgangatho kufuneka uchaze ngokucacileyo izinto ezintandathu: ngubani onoxanduva, ukuba uza kugqitywa nini, zeziphi izenzo ezithile, zeziphi iimfuno zokwamkelwa, ngubani oza kuhlola, kwaye phantsi kweziphi iimeko apho kufuneka uhlengahlengiso.
Umzekelo, ukuba inkampani ifuna ukuqalisa intengiso yevidiyo emfutshane, ayinakucela abasebenzi ukuba "benze iphulo lentengiso lisebenze kakuhle." Oko akucacanga kakhulu, kwaye abasebenzi basaya kudideka.
Kufuneka ucacise ukuba ngubani onoxanduva lokukhetha isihloko kunye nokubhala iikopi , kwaye ngubani onoxanduva lokujonga kwakhona. Yeyiphi imigangatho ekufuneka iividiyo zithathwe kwaye zihlelwe ngokwemigaqo? Idatha kufuneka ihlolwe nini emva kokupapashwa? Zeziphi iindlela zokulinganisa ekufuneka zihlangatyezwe ukuze kuvunyelwe ukwanda ngakumbi, kwaye zeziphi iimeko ekufuneka zikhokelele ekumisweni? Okokugqibela, ngubani oza kuqhuba uhlalutyo lokuhlolwa kwesidumbu?
Okukhona ezi mfuno zicaca ngakumbi, kokukhona abasebenzi beya kuba nezizathu xa bezisebenzisa, kwaye kokukhona abaphathi beya kuba nefuthe elingcono xa besenza uhlolo.
Cinga ngale nto: ngaphandle kwemigangatho, abasebenzi banokwenza izinto ngokusekelwe ekuqondeni kwabo. Abantu abalishumi banokuba neendlela ezilishumi ezahlukeneyo, aze umphathi abonise ukuba yintoni ehambe kakubi xa iziphumo zinganelisekanga.
Ekuhambeni kwexesha, abasebenzi baya kuziva ukuba iimfuno zomphathi zihlala zitshintsha, kwaye umphathi uya kuziva ukuba abasebenzi abanakufundiswa nokuba bazama kangakanani na.
Njengoko omabini amaqela enxibelelana kwaye ehlaziya ngokuphindaphindiweyo, iindleko zolawulo zanda ngokwemvelo.
Ixabiso lemigangatho elikhoyo engqondweni yomphathi kuphela
Ngamanye amaxesha ndivakalelwa kukuba iinkampani ezininzi azinazo iikhrayitheriya zokugweba, kodwa endaweni yoko ezi khrayitheriya zikho engqondweni yomphathi kuphela kwaye aziguqulelwanga kwiinkqubo ezinokwenziwa liqela.
Umphathi uyazi ukuba zeziphi iimveliso ezifanele ukuphuhliswa, zeziphi iikopi ezamkelekileyo, kwaye phantsi kweziphi iimeko utyalo-mali olufanele lunyuswe. Nangona kunjalo, ezi zigwebo azibhalwanga phantsi, kwaye azibhalwanga ngokusemthethweni njengeenkqubo okanye izifundo zamatyala. Xa abasebenzi bedibana neengxaki, abasenandlela ngaphandle kokubuyela kumphathi.
Ukuba amava awanakuqokelelwa kwaye aphindaphindwe, okukhona ubuchule bomphathi bokusombulula iingxaki buqina, kokukhona inkampani inokuxhomekeka ngakumbi kumphathi ngokwakhe.
Ingaba yinto elungileyo le? Ngexesha elifutshane, ewe; kwixesha elide, akunjalo konke konke.
Ukusuka kwizakhono zomntu ngamnye ukuya kwizakhono zombutho
Ukuseka imigangatho kuthetha ukuguqula amava aqinisekisiweyo abaphathi kunye nabasebenzi ababalaseleyo ukusuka kwizakhono zomntu ngamnye ukuya kwizakhono zombutho.
Kwingxaki nganye esoloko ixazululwa, bhala phantsi isisombululo. Kwicebo ngalinye elisebenzayo eliqinisekisiweyo, bhala ngokucacileyo isizathu sesigqibo. Kwisenzo ngasinye esihle esifunyenweyo, siguqule sibe yinkqubo iqela elinokuyiphinda.
Makhe ndikuxelele, le nkqubo isenokuba nzima ekuqaleni, kwaye ithatha ixesha elide kunokuxelela abasebenzi into amabayenze.
Kodwa emva kweeveki ezimbalwa zokuziqhelanisa rhoqo, uza kufumanisa ukuba wonga ixesha elingakumbi, kwaye iqela lakho lifumana ukuqonda okunzulu ngemigangatho.
Xa ujonga emva kweenyanga ezimbalwa, uza kufumanisa ukuba akusafuneki ukuba ujonge wonke umntu yonke imihla.
Imigangatho kufuneka iguquke ngokweemfuno zoshishino.
Kakade ke, ukumisela imigangatho akuthethi ukuba imigangatho ayisoze itshintshe.
Ishishini le-e-commerce litshintsha ngokukhawuleza. Imithetho yeqonga, ulwakhiwo lwendlela, imeko yokhuphiswano kunye neemfuno zabathengi zihlala zitshintsha, kwaye imigangatho nayo kufuneka iphindwe kunye neshishini.
Ngoko ke, iinkampani azidingi nje kuphela ukuba nemigangatho yokuphumeza, kodwa kufuneka zicacise ukuba ngubani onoxanduva lokuhlaziya imigangatho, indlela amava amatsha anokufakwa ngayo kwi-SOPs, kwaye phantsi kweziphi iimeko iindlela ezindala ekufuneka zisuswe.
Imigangatho emihle ayithinteli indlela abasebenzi abacinga ngayo, kodwa inciphisa ukuphindaphinda nokuphosisa okuphantsi.
Abaqalisi bagqibezela umsebenzi wabo ngokuthe chu ngokweendlela ezilungileyo zangoku, ngelixa iingcali zezicwangciso ziqhubeka nokuphonononga amathuba amatsha kunye neendlela, baze emva koko bahlaziye imigangatho ngamava asebenzayo aqinisekisiweyo.
Ngale ndlela, iinkampani zinokwenza izinto ngokuthe chu ngelixa zitshintsha rhoqo.
Imigangatho ecacileyo yenza ukuba ulawulo luphunyezwe ngokwenene.
Ulawulo ngokuqinisekileyo lubandakanya unxibelelwano, inkuthazo, kunye nophuhliso lwetalente, kodwa zonke ezi zinto kufuneka zisekelwe kwimigangatho ecacileyo.
Ngaphandle kwemigangatho, abaphathi banokuxhomekeka kuphela kwiimvakalelo zabo ukuze bavavanye abasebenzi. Ngemigangatho, abasebenzi bayazi into abafanele bayenze, abaphathi bayazi into abafanele bayijonge, kwaye inkampani iyazi indlela yokuphucula.
Ulawulo olusebenzayo ngokwenene alukokwenza umphathi achithe ixesha elininzi ejonga wonke umntu, kodwa malunga nokwenza iindlela ezifanelekileyo zomsebenzi zicace, zisetyenziswe, zihlolwe, kwaye ziphindaphindwe rhoqo.
Njengoko imigangatho imiselwa kancinci kancinci, abaphathi banokutshintsha ukusuka ekubeni "ngumphathi osombulula iingxaki rhoqo" baye "kumbutho osombulula iingxaki ngokwenkqubo."
Cinga ngayo, kufana nokusuka kumntu omnye uthwele umthwalo uye kwiqela labantu abalandela imephu.
Indlela iseyindlela efanayo, kodwa nokuba uhamba ngayo ngokuthe chu okanye hayi kuxhomekeke ekubeni imephu yendlela icacile kangakanani.
Ekubeni sele uyifundile le ncwadi, ukuba uyifumene iluncedo, nceda uyithande kwaye uyibelane ngayo. Ukuba ufuna ukufumana uhlaziyo kuqala, ungandilandela.
Enkosi ngokufunda inqaku lam. Siza kubonana kwixesha elizayo.
Ngethemba, inqaku elithi "Isiseko soLawulo lweQela le-E-commerce: Imigangatho ngaphezu kokubeka esweni komntu! Incwadi eSebenzayo yokwakha iqela elizenzekelayo," elabelwana ngayo kwibhlog kaChen Weiliang ( https://www.chenweiliang.com/ ), liza kuba luncedo kuwe.
Zive ukhululekile ukwabelana ngekhonkco leli nqaku: https://www.chenweiliang.com/cwl-34478.html