Chinyorwa Directory
Chii chaizvo chinorehwa neSOP process?
Ichi chinyorwa hachingokubvumiri kuti unyatsonzwisisa pfungwa dzepakati pemaitiro akajairika ekushanda, asi zvakare chinopa zviitiko chaizvo kukudzidzisa nhanho nhanho nzira yekuvaka inoshanda SOP sisitimu yekambani yako, nekukurumidza kunatsiridza kuuraya kwechikwata, kuita kuti manejimendi ave nyore kune vakuru, uye ita kuti vashandi vazvifambise uye vagadzirise zviyero!
Usapomera vashandi vako mhosva yekusavimbika, imhaka yekuti haunzwisise zvinorehwa neSOP process! 🔥
Waizviziva here? Vashandi vanowira mumisungo mazuva ese, kwete nekuti vakapusa, asi nekuti iwe hauna kuvadzidzisa nzira yekuvanzvenga nayo.
Chii chaizvo chinonzi SOP maitiro?
Muchidimbu: SOP (Standard Operating Procedure) igwaro rinotsanangura zvakajeka basa rega rega, basa rega rega, uye nhanho yega yega, kuitira kuti chero munhu agone kuriita zviri nyore sekukopa nekunama!
Zvinonzwika zviri nyore, asi kune vashoma vanhu vanonyatsonzwisisa SOP.
Apo vashandi vakawanda vanotaura nezvehutungamiri, vanongoti: "Ramba wakatarira kwaari", "Sei achigara achikanganisa", "Ndakamuudza kangani?"
Dambudziko harisi rekuti vanhu havana hunyanzvi, asi kuti maitiro acho haana kujeka!
Izvo zvakakosha zveSOP: kwete kumira, asi kudzokorora kwekubudirira!
Wese munhu anogara achifunga kuti SOP inoshandiswa kudzora vashandi, asi izvi hazvina kunaka!
Iyo huru SOP ndeye inoshandura ruzivo kuita zviyero kuti vamwe vadzidze nekukurumidza, vatange nekukurumidza, uye kuburitsa mibairo nekukurumidza!
Semuenzaniso, kana iwe ukahaya mumiriri mutsva webasa revatengi uye SOP yakanyorwa zvakanaka, achakwanisa kubata 80% yenyaya pazuva rekutanga;
Iyo SOP haina kunyorwa zvakanaka uye achiri kutaridzika semushandi mutsva mushure mekushanda ikoko kwemwedzi mitatu.
Kana iyo nzira yekutengesa yawakapfupisa mushure memakore gumi ekushanda nesimba inogona kushandurwa kuita SOP iyo munhu wese anogona kutevedzera, iyi ichave chaiyo "corporate asset"!
Chakavanzika chekushanda nyore kwekambani ndechekuti vashandi vese vatevedze SOP!
Handisi kuwedzerera, asi mune mamwe makambani, anenge hapana anoshanda nguva yakawanda, uye hapana anoita misangano zuva nezuva kuti aite nharo.
Sei?
Shoko rimwe chete: Nyora!
Iyo SOP inofanirwa kunyorerwa chinzvimbo chega chega, uye mushure mekunyora, inofanirwa kuongororwa nekugadziridzwa nguva nenguva.
Mamwe maSOP anotonyorwa kubva pabepa rimwe chete reA4 kuita akawanda emapeji ePDF, obva agadziridzwa kuita epamhepo ekuona maitiro ekuita kuti chero anouya azvinzwisise uye chero munhu anozviona achakwanisa kuishandisa.
Kune mashoma uye mashoma matambudziko mazuva ese, mashoma uye mashoma zvikanganiso, uye manejimendi ari kuita nyore.
Sabhuku vane nungo dzekukurudzira vanhu kuti vashande. Maitiro anongorara ipapo uye kutaura kupfuura ini.
Zvino ngatitange kudzidzira!
Yakavanzika Domain SOP: Rega mashandiro arege kuvimba ne "metaphysics"!
Kutaura nezve yakavanzika domain, ndinoshamisika kana iwe wakambovhiringwa neakasiyana "akavanzika domain masters".
Chii chinonzi label, fission, yakanatswa mashandiro, social network transaction...
Asi wakaona here kuti chikonzero chinoita kuti vanhu vaome kubata traffic yavo vega ndechekuti munhu wese anoshanda zvakasiyana?
Kunyorwa kwekopi kunotumirwa nemumiriri wega wega webasa revatengi kwakasiyana, mitemo yenharaunda yega yega yakasiyana, uye maitiro echiitiko chega chega akasiyana, saka zvechokwadi hazvina kunaka!
Naizvozvo, mazhinji anotungamira akazvimirira domain zvikwata zvino akatoshandura maitiro avo ese ekushanda kuita maSOP!
zvakaita se:
- Mushure mekuwana vatengi vatsva, ndeapi mazwi anofanira kutumirwa mukati maawa matatu
- Ndeipi fungu remabhenefiti richatangwa pazuva rechinomwe?
- Zvinotora nguva yakareba sei kuti mushandisi anyarare asati aita? Kuita activate?
- Maitiro ekutevedzera rhythm yekushanda kwenharaunda uye magadzirirwo ezvinyorwa
Iwe uchaona kuti: kana iyo yakavanzika domain isina SOP, yakafanana nemota yemujaho isina chidhiraivho. Iyo inokurumidza kumhanya, zviri nyore kubhidhaira!
Yu Donglai's SOP manejimendi anoshandura hupenyu
Muna 2014, shamwari yangu yakasangana naYu Donglai, muzvinabhizimusi anobva kuXuchang, nemukana.
Panguva iyoyo, Pang Donglai yakanga isingazivikanwe sezvayave ikozvino.
Asi apo shamwari yangu yakashanyira chitoro chavo kwenguva yokutanga, yakakatyamadzwa.
Kune zviyero zvemaitiro evashandi vese;
Nzira imwe neimwe ine chinyorwa chakanyorwa;
Kuseri kwechiitiko chese, kune seti yakazara yeSOPs yekuitsigira!
Ipapo ndipo pandakaona kuti bhizinesi harivimbi nevanhu vane tarenda, asi nemaitiro ane tarenda!
Mushure mekunge shamwari yangu yadzokera kumba, akatanga kunyora SOP achinetseka.
Gare gare, chiito chese chebasa revatengi, mashandiro ega ega mudura, maitiro ese ekubhadhara mune zvemari ... zvese zvakanyorwa mubhuku rekushandisa.
Chikonzero nei kambani yeshamwari yangu yakagadzikana nhasi ndechekuti mhodzi dzakadyarwa panguva iyoyo dzakamera.
Pasina SOP, iwe uchafanirwa kumirira "kudzimisa moto manejimendi"!
Kutaura chokwadi, makambani mazhinji ari kunetseka nekuti haana maSOP.
Zuva nezuva tinorambira mukutenderera kwakashata kwe "chimwe chinhu chinoitika → tsvaga mumwe munhu → taura naye → gadzirisa → chimwe chinhu chinoitika zvakare".
Iwe unofunga kuti idambudziko revashandi, asi kutaura zvazviri ndiye sabhuku asina kumisa maitiro acho zvakanaka.
Iwe unofunga kuti unogona kugadzirisa dambudziko nekuhaya vanhu, asi kutaura zvazviri hautombovapi mipimo yekuti vangazviita sei.
Kuva neStandard Operating Procedures (SOPs) ndiyo nhanho yekutanga mukushandura kambani kubva pa "kutonga kwevanhu" kuenda pa "kutungamirirwa kwakarongeka"!
Iyo inotyisa zvechokwadi SOP inofanirwa kukwanisa kuenderera mberi kubuda!
Vanhu vazhinji vanonyora maSOP vobva vaakanda padivi. Havana kubatwa kwemakore akati wandei uye vashandi vachiri kufanira kuvatarisa negirazi rinokudza.
Izvo hazvina kunzi SOP, iyo inonzi "tsika dzetsika"!
Iyo inobatsira SOP inofanirwa kudzokororwa nguva nenguva!
Semuyenzaniso, isu tinoronga "maitiro ekugadzirisa musangano" mwedzi wega wega, uye dhipatimendi rega rega rinofanirwa kuita mazano ekuti zvinhu zvakamira papi, zvishoma, kana zvakaoma, uye nekuzvigadzirisa!
Kana iyo SOP yechinzvimbo ichigadziridzwa mwedzi mitatu yega yega, gaka richave rakakosha mushure megore.
Saka unotanga sei kugadzira SOP? Ndichakudzidzisa nhanho ina!
1. Disassembly basa
Ita runyoro rwezvese zvebasa zvechinzvimbo.
Semuenzaniso, basa rebasa revatengi: kugamuchira vashandisi vatsva, kupindura mibvunzo, kubata zvichemo, mushure mekutengesa sevhisi ...
2. Natsa matanho
Basa rega rega rinopatsanurwa kuita nhanho dzakadzama dzekuuraya, uye zviyero nedziviriro zvinomakwa.
Semuenzaniso, "Gamuchirai vashandisi vatsva":
- Danho 1: Welcome
- Danho rechipiri: Nzwisisa zvinodiwa
- Nhanho 3: Tumira chigadzirwa sumo kopi
- Danho 4: Unganidza ruzivo rwevatengi
3. Gadzira matemplate uye mafomu
Ita iyo SOP inoonekwa. Usangonyora zvinyorwa. Wedzera mapikicha, mavhidhiyo, uye matemplate kuti vanhu vazvinzwisise nekungotarisa!
4. Fixed wongororo rhythm
Ongorora kamwe chete pamwedzi, unganidza mhinduro dzevashandi, uye dzokorora uye dzokorora panguva yakakodzera kuti SOP iwedzere uye ine simba!
SOP template fomu + inoshanda kesi
Izvi zvinotevera zvakapfupika, zvakajeka, uye zviri nyore-kunzwisisa SOP template + kesi kuratidzira, iyo inogona kushandiswa zvakananga kumabasa chaiwo👇
✅ SOP inoshanda template (inoshanda kune chero chinzvimbo)
| Nhanho Nhamba | Musoro webasa | Matanho ekushanda (yakadzama mirayiridzo) | Mitemo/Zvinodiwa | Kuchenjerera | Munhu Ane Mutoro |
|---|---|---|---|---|---|
| 1 | Kugamuchira vatengi vatsva | Tumira meseji yekugamuchira kune vatengi uye zvizivise iwe pachako | Pedzisa muminiti imwe | Hushamwari toni, hapana advertising links | Mutengi Sevhisi A |
| 2 | Wana zvinodiwa nevatengi | Shandisa mibvunzo yakatarwa kuti unzwisise zvinodiwa nemutengi parizvino | Hapana asingasviki 3 mibvunzo yakakosha | Dzivisa kubvunza mibvunzo yakawandisa uye kuita kuti vatengi vasemeswe | Mutengi Sevhisi A |
| 3 | Kurudzira zvigadzirwa zvakakodzera | Tumira inoenderana chigadzirwa sumo kopi kana vhidhiyo link zvinoenderana nezvinodiwa nevatengi | Hapana zvinopfuura zvigadzirwa zvitatu zvinogona kusundirwa | Dzivisa kutumira zvakanyanya izvo zvinotungamira kune mutengi kusagadzikana | Mutengi Sevhisi A |
| 4 | Kuunganidza ruzivo rwevatengi | Tora WeChat ID / nharembozha yemutengi uye nyora ruzivo muCRM system | Mashoko anofanira kunge akakwana uye akarurama | Usamanikidzire kana mutengi achiramba | Mutengi Sevhisi A |
| 5 | Zviyeuchidzo zvekutevera zvirongwa | Gadzirisa chiyeuchidzo otomatiki chechipiri chekutevera mushure memazuva matatu | Gadzirisa muCRM system | Kuwanda kwekutevera hakufaniri kunge kwakanyanyisa | Mutengi Sevhisi A |
🎯 Nyaya: Nharaunda Operation SOP Flow Chati (kutora mazuva manomwe ekuita fission semuenzaniso)
| Mazuva | Operation details | Tumira nguva | Zvishandiso/Matemplate | mukuru | Kuchenjerera |
|---|---|---|---|---|---|
| Day1 | Gamuchira vashandisi vatsva + mitemo yeboka sumo | Mukati meawa imwe chete mapinda muboka | Welcome template V1 | Community Assistant | Mitemo yeboka yakapfupika uye yakajeka, ichisimbisa kurambidzwa kwekushambadzira |
| Day2 | Bvisa mabhenefiti enguva shoma kukurudzira kutumira uye kukwezva vashandisi vatsva | 12 masikati | Fission poster template PPT | Ishe | Mapepa echiitiko anofanirwa kugadzirwa uye kuongororwa pachine nguva |
| Day3 | Mushandisi Q&A + mitambo inopindirana | 8 p.m. | Q&A script + lucky draw link | Operation A | Mubayiro wacho haufaniri kuva wakanyanyokura, uye pfungwa yokutora rutivi inofanira kusimbiswa |
| Day5 | Push mabhenefiti zvakare + unganidza mhinduro | 2 p.m. | Welfare chiyeuchidzo template | Operation B | Shandisa maturusi emibvunzo kuvandudza mwero wemhinduro |
| Day7 | Pfupiso yechiitiko ichi + tarisisa yeanotevera mafungu emabhenefiti | 7 p.m. | Pfupiso template + yekusimudzira mufananidzo | Ishe | Rumbidza zvakakodzera vashandisi kuti vawedzere pfungwa yavo yekuve vega |
Kana kambani yako isina fomu rakadaro, hazvisi kuti vashandi vako havasi kushanda nesimba, asi kuti havazivi zvokuita! 😅
Kopa iyi template uye unogona kutanga maitiro manejimendi nekukurumidza kuti uwedzere kugona kwako! 🚀
SOP haingori maitiro, asi zvakare manejimendi emukuruUzivi!
Chinangwa cheSOP ndecheku "ronga" mashandiro ekambani , sezvinoita mugadziri wepurogiramu anonyora kodhi uye anogadzirisa hurongwa hwesystem kuitira kuti muchina ugone kushanda zvakanaka.
Management ndeyekunyora maitiro e "vanhu" kuita seti ye "operating system".
Kuti kambani inogona kurarama kwenguva yakareba uye ichimhanya zvakatsiga hazvinei nekuti mukuru wacho anokwanisa sei, asi kuti yakagadzira hurongwa hunobvumira "vanhuwo zvavo kuburitsa mhedzisiro inoshamisa."
Iyi sisitimu ndeyeSOP.
Iyo yekupedzisira fomu yekutarisira haisi yekuzviita iwe, asi kurega sisitimu ichikushandira iwe.
Kupfupikisa, zvinhu zvipi zvinokosha zvatakataura nezvazvo?
- SOP maitiro inzira yekushanda yakajairwa, kwete yemaitiro, uye ndiyo nzira yehupenyu yebhizinesi.
- Iyo yakanaka SOP inodzokorora chiitiko, ichibvumira munhu wese kudzivirira kutsauka.
- Pasina SOP, manejimendi ekambani anogona kungovimba nekupopota nekukurudzira, uye kugara achidzima moto
- Yakavanzika domain SOP ndiyo hwaro hweyakavanzika domain mashandiro. Chete nemaitiro akajeka anogona kukura kuvimbiswa.
- SOP haina kupera kana yangonyorwa. Inoda kugara uchiongorora uye kudzokororwa kuti zviite nani uye zvirinani.
- Chakanyanya kukosha, maboss anofanirwa kubata SOP sezano kwete kuita semapepa madiki.
Kana iwewo uchida kuti kambani yako imhanye pa autopilot uye isisiri munzvimbo yekuvhunduka;
Kana iwe uchida kuti vashandi vako vaite sechikwata chemauto;
Kana iwe uchida kuchinja kubva ku "muiti" kuenda ku "system builder";
Chinhu chekutanga chaunofanirwa kuita ikozvino kunyora pasi zita rekutanga SOP yako!
(Ehe, unogona zvakare kushandisa maturusi epamhepo eAI kuti uvandudze maitiro ako eSOP.)
Wadii kuvhura Excel uye wotanga kunyora yako yekutanga maitiro? Ramangwana rako "kusununguka kunonoka" kunoenderana nechinhu ichi! 💻💼🔥
Tanga izvozvi, kambani yako ichakutendai.
Tinovimba kuti chinyorwa chinoti "Chii chinonzi SOP Process? Practical Templates + Case Studies to Teach You How to Graduate It in One Step" chakagoverwa pablog raChen Weiliang ( https://www.chenweiliang.com/ ) chichakubatsira.
Sunungukai kugovera link yechinyorwa chino: https://www.chenweiliang.com/cwl-32679.html