Yisiphi isitatimende sokuqala ongasisebenzisa ukuze unganqatshwa?Ukuxoxa neklayenti akukwazi ukwenqaba okokuvula

Kuthiwani ngesitatimende sokuvula esingeke senze iklayenti likunqabele?Hlukanisa umgomo wamandla wamagama angu-2!

• Ikunikeza isitatimende sokuvula esiphephe kunazo zonke nesilula, ukuze unganqatshwa lapho uncoma noma yimuphi umbono, umkhiqizo noma isevisi kunoma ubani nganoma yisiphi isikhathi.
• Abantu abaningi abakwazi ukuthengisa imikhiqizo yabo noma amasevisi kwabanye, uyazi ukuthi kungani?
• ngeke usho?Namanje ungalokothi ukusho?

Izidingo zomuntuiphiramidiimodeli

Ukuze uphenye izizathu ezijulile, isengahlukaniswa nephiramidi yezidingo zomuntu kaMaslow.

Okulandelayo "Imodeli Yephiramidi Yezidingo Zomuntu" okufanele uyikhumbule ▼

• I-Maslow's Hierarchy of Needs

Uma usho, kuzokwenzeka izinto ezimbili:

1. Elinye iqembu lamukela umkhiqizo noma isevisi yakho futhi liyayikhokhela;
2. Elinye iqembu linqabe umkhiqizo noma isevisi yakho futhi likunikeze isizathu sokucasuka.

Isibonelo ngithi kuwe:

Inkambo yokubhala amakhophi okumaketha kwe -e-commerce inhle kakhulu, ihlanganisa izihloko eziningi ezihlanganisa ukukholisa okungabonakali, ukukholisa okunengqondo, ukukholisa okungokomzwelo, ukuxoxa izindaba, isingathekiso, inkulumo-ze, amahlaya, i-psychology yokukholisa, ukutholwa kwamanga, nokuningi. Ngaphezu kwalokho, intengo yokuqala iphansi kakhulu, ingaphansi kwama-yuan angu-3000!

• Ungase uthi: Yebo, ngikhokha kanjani...
• Ungase futhi uthi: Khohlwa, kukhona abaqamba amanga yonke indawo, futhi abakushoyo kungcono kunalokhu abakuculayo.Uma nje beyithola imali, bazokwenza sengathi abasekho izinsuku ezimbalwa.

Uma kungu-2, uma uyimi, hlobo luni loshintsho oluzokwenzeka enhliziyweni yakho?

• Impendulo icacile, uzwa ubuhlungu, isithunzi sakho siyathukwa, futhi ubonakala njengomuntu onamanga!
• Isizathu esenza abantu abaningi bahluleke ukumaketha imikhiqizo noma izinsiza zabo silula: Wesaba ukwenqatshwa nokulimaza ukuzethemba kwakho!
• Nguwe owesaba isidingo sakho sezinga lesi-4: isidingo sokungahlangatshezwana nesithunzi, kodwa esikhundleni salokho uyalinyazwa.

Lolu hlobo lwesithiyo sengqondo lukhona ezimweni eziningi empilweni . Noma nini lapho usuzokwabelana ngemibono yakho nothile, uba nalolu hlobo lokukhathazeka...

Kuthiwani ngesitatimende sokuvula esingeke senze iklayenti likunqabele?

Eqinisweni, wonke amazwi owashoyo ayinzalo yempilo yakho.

UJack Ma uthe, "Anginandaba nemali, kodwa nginesithakazelo sokuyisebenzisa."

Ngizokunikeza isitatimende sokuvula esiphephe kunazo zonke nesilula, ukuze unganqatshwa lapho uncoma noma imuphi umbono, umkhiqizo noma isevisi kunoma ubani nganoma yisiphi isikhathi:

1. "Angazi noma unentshisekelo...kodwa..."
2. "Angazi noma unentshisekelo,...Wechat marketingI-lychee micro-course iku-inthanethi, inesaphulelo sesikhathi esilinganiselwe sama-yuan angama-99, kodwa izinsuku ezintathu kuphela"
3. "Angazi noma unentshisekelo... Kodwa ngicabanga ukuthi kufanele ngikwazise. Lezi zakhiwo ezimbili e-Dongcheng zisanda kudayiswa namuhla ekuseni."
4. "Angazi noma unentshisekelo, kodwa... Ngifuna ukukutshela ukuthi inqubomgomo yenkampani yethu ekhethwayo kule nyanga iwona msebenzi omkhulu wokwenza inzuzo kulo nyaka."
5. "Angazi noma unentshisekelo, kodwa...ngicabanga ngakho futhi ngicabanga ukuthi le moto ingcono kakhulu kuwe, ngakho-ke ngiyakufonela"
6. "Angazi noma unentshisekelo, kodwa... nguwe kuphela onalesi ziqu. NgoMgqibelo, inkampani ihlele ukubamba iqhaza e-ShanghaiUFOUmbukiso, unaso isikhathi? "
7. "Angazi noma unentshisekelo, kodwa... leli thuba lizophela ngenyanga ezayo, nginovalo lokuthi uzolikhumbula"

Uyini umphumela wokususa imibuzo nokuthengisa ngokuqondile?

Uma ususa okuthi "Angazi uma unentshisekelo" bese uya ngqo kunqubo yokuthengisa, uzoba yini umphumela?

• Usho ngokuqondile: Sawubona, i-WeChat marketing lychee micro-course iku-inthanethi, futhi izinsuku ezintathu zokuqala zilinganiselwe kuma-yuan angu-99, ucabanga ngakho.
• "Sawubona, lezi zakhiwo ezimbili e-Dongcheng ziqalile ukudayiswa namhlanje ekuseni, ngezaphulelo zesikhathi esilinganiselwe..."
• “Sawubona, ngalo Mgqibelo inkampani ihlele ukubamba iqhaza eShanghaiUFOUmbukiso, unazo lezi ziqu, unaso isikhathi sokubamba iqhaza?”…

Uyicabanga engqondweni yakho, lapho uzwa amagama amabili anconyiwe ahlukene, kuyini ukusabela kwakho okuzenzakalelayo?

Elinye lamaqiniso asobala ukuthi iningi lamakholi ogaxekile amanje aqala ngokuthi "sawubona", futhi uma uzwa sawubona, impendulo yakho ezenzakalelayo iwukuba uvale ucingo.

Indlela yokuvusa ilukuluku

1. Uma nikhulumisana, qalani nithi "Angazi noma nithanda..."
2. Yima bese ulinda ukusabela kolunye uhlangothi;
3. Kungakhathaliseki ukuthi ulimi lomunye umuntu luyakuveza ukuthi uqhubeke nokukhuluma, noma lisebenzisa ulimi lomzimba olufana namehlo nokushukuma komzimba okusho ukuthi uyaqhubeka nokukhuluma, uzoqhubeka usho amagama alandelayo.

Ngemuva kokwazi umphumela kanye nendlela yokusetshenziswa, okudingeka ukwazi isimiso ngemuva kwayo:

Uma uqala ingxoxo ngokuthi “Angazi ukuthi unesithakazelo yini,” ukusabela komunye umuntu ngokuzenzekelayo kuba ukuthi: “ Akangicindezeli.”

• Ngesikhathi esifanayo, isiphakamiso sakho sezengqondo komunye umuntu sithi:Ngingaba noma ngingabi nentshisekelo, kuyini?
• Kuleli qophelo uvuse ngempumelelo ilukuluku lomunye umuntu.
• Ngakho elinye iqembu lizokukhomba kalula ukuthi uqhubeke.

Yimaphi amagama amabili anamandla kakhulu?

Nokho, uma omunye umuntu ekukhomba ukuthi uqhubeke, amagama amabili anamandla kakhulu olimini lwakho, "kodwa," anethonya elikhulu.

Khumbula ukusetshenziswa kokuthi "kodwa" kulesi sihloko?

Njengokuthi, umngane wakho uthi kuwe:

"Unesibindi, unolaka, futhi unesifiso esinamandla sokuphumelela. Nokho, awunawo umkhuba wokubona izinto kusengaphambili, ngakho uvame ukwenza amaphutha amakhulu."

• Ingabe ukhumbula nje "ukuntuleka kokucabanga, amaphutha amakhulu", ulwazi olubi?
• Ngenxa yezinzuzo, iye yanqatshwa ngokuphelele "kodwa"!

Ngakho-ke, uma uthi kuklayenti, "Angazi noma unentshisekelo, kodwa...",

Elinye iqembu selivele linesimo sengqondo esihle ngamagama akho alandelayo ngokungazi, futhi usho ukuthi: Kodwa...uzoba nentshisekelo!

Elinye iqembu alikwazi ukulinda engqondweni yakhe: "Woza, awazi ukuthi nginesithakazelo, kodwa ngiyazi ukuthi kufanele ngibe nesithakazelo!"

Sebenzisa izivula ezinganqatshwa kancane,Unjani umphumela?

Uzoba yini umphumela walesi siqalisi ukuthi isiqhathaniso singanqatshwa?

Uphumelele ukukhiqiza ilukuluku nokuvusa intshisekelo yabo:

• Uzogxila kulokho ozokusho ngokulandelayo, ngaphandle kokuzivikela!
• Angase futhi athi: Kulungile, ngizocabanga ngakho! (Ngenxa yokuthi amazwi akho angumbuzo, ukuqonda kwakhe kuyamkhuthaza ukuthi akuphendule)
• Ngemva kokulalela isingeniso, waphendula kuwe: O, lokhu, anginasithakazelo okwamanje.

Kodwa kungakhathaliseki ukuthi hlobo luni lomphumela, uluthole ngokuphelele ulwazi lwakho lokuncoma!

Lesi sihloko "Yisiphi isitatimende sokuvula okufanele ngisebenzise ukuze nginganqatshwa?Lesi isiphetho sokuxoxa namakhasimende awakwazi ukwenqaba amazwi okuvula.