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If your Samsung phone freezes or freezes, you can test the followingAndroidPhone crash solution.
- Method 1: Recovery Mode Shutdown and Restart
- Method 2: Uninstall is uselesssoftwareand reboot after clearing data
- Method 3: Samsung officially recommends the Android phone crash recovery method
Method 1: Enter recovery mode, shut down and restart the phone
- This method isThe easiest, or the fastest solution to the problem of the Android phone's dead screen not moving.
- Long press the power button to force shutdown.
- Long press the volume button and the power button to enter recovery mode.
- In recovery mode, select power off.
- Long press the power button to power on.
Method 2: Restart the phone after uninstalling unused software and clearing data
- If your phone is slow to respond, we recommend doing the following:
- Check memory capacity, clear data, and uninstall third-party software that you don't install often.
- In standby mode, press and hold the physical button in the middle of the phone for more than 2 seconds - select the button in the lower left corner of the pop-up interface - if there are active applications, select the right to end all.
- If the phone has an external SD card inserted, remove it and test it.
- Backup phone data (phone book, SMS, multimedia files, etc.) and restore factory settings.
Method 3: Samsung officially recommends the solution to Android phone crash
Dear Samsung users:
- If the phone is stuck, responding slowly, sometimes not responding, etc., it is recommended to:
- If the phone is stuck, responding slowly, sometimes unresponsive, etc. Suggestion: Restart the device.If the phone has a built-in battery, press and hold the power key and the volume down key for more than 7 seconds to restart the device.
- Too many programs running in the background of your phone can cause your phone to run slowly and get stuck.It is recommended to close some background programs.
- Some machines support smart managers or memory managers.It is recommended to use this feature to manually close automatically running applications.
- If only a few applications have the above situation, it is recommended that you update the application or uninstall and reinstall other versions after deleting the application;
- Check whether the phone memory is insufficient, it is recommended to uninstall and delete some rarely used programs or files;
- Check if the phone has system push notifications, if so, update the phone to the latest system version.
- If it doesn't work, back up the data in your phone (contacts, messages, photos, etc.) and try a factory reset.
If the problem still exists, please bring the purchase invoice, repair card and mobile phone to the Samsung repair center, and professional after-sales engineers will test it for you.
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