Isalathiso senqaku
Iingcali eziphezulu zokuthengisa i-inshurensi zikufundisa indlela yokwenza umsebenzi olungileyo kwiintengiso
URobert Sucker wayengumthengisi we-inshurensi olungileyo owathi kamva waseka iNkampani ye-Inshurensi yabaphathi baseMelika abadumileyo.
Ngoku, jonga ukuba uyisebenzisa kakuhle kangakanani "imibuzo yobuciko" ukubamba esona sizathu somthengi.
Indlela yokuqinisekisa abathengi ukuba bathenge i-inshurensi?
Umthengi: "Icebo lakho liyandichukumisa ngokwenene. Ungandinika ikhadi lakho leshishini? Ndiza kukufowunela kwiintsuku ezimbalwa."
USuk: "Enkosi ngokundiqaphela, kodwa ndingabuza ukuba kutheni ufuna ukulinda iintsuku ezimbalwa ngaphambi kokuba unditsalele umnxeba?"
Umthengi: "Kuba kufuneka ndihlale ndicinga ngezinto ngononophelo ngaphambi kokuba ndenze nasiphi na isigqibo."
USuk: "Yindlela eqhelekileyo leyo yokusabela. Ngoko ke, ndingabuza ukuba kutheni uhlala ucinga ngezinto ngokweenkcukacha kwangaphambili?"
Umthengi: "Kwiminyaka elishumi eyadlulayo, indoda ethile yazama ukundithengisela iifestile ezingangeni moya zendlu yam, ndaza ndasayina isivumelwano ndingacinganga. Bendingazi ukuba oku kuya kuba ngumthombo weengxaki zam kangangeminyaka. Ukuba bendicingisise kakuhle ngezinto, bendingayi kuyenza loo mpazamo."
USuker: “Ndiyayiqonda imeko yakho. Kutheni ucinga ukuba amava akho abuhlungu okujongana nomthengisi wefestile kwiminyaka eli-10 eyadlulayo aza kukuthintela ekuqaliseni ngoko nangoko le projekthi ocinga ukuba ilungile emva kweminyaka eli-10?”
Umthengi: "Elo thuba libuhlungu landenza ndangumntu oqaphelayo kakhulu. Ukususela ngoko ndiye ndaqalisa umkhwa wokwenza izinto kancinci ukuze ndingenzi izigqibo ezingalunganga."
USuk: "Owu, ndiyaqonda indlela oziva ngayo. Ngoko ke, ngaphandle koko, ngaba unaso esinye isizathu sokuba ungenakuqalisa eli cebo lihle namhlanje?"
Umthengi: "Hayi, yiloo nto kuphela. Yiyo leyo ingongoma ephambili."
Ngoku, kufuneka sazi ukuba yintoni isizathu sokuba abathengi bangakwazi ukubeka iodolo ngoko nangoko?URobert Suck wafumanisa kunjalo, kwaye ekugqibeleni wayifumana ipolisi.
Umthengisi omtsha we-inshurensi unokwenza njani kakuhle kwiintengiso ze-inshurensi?
- Qiniseka ukuba ufunda kwaye usebenzise ngobuchule indlela "yokubuza imibuzo" ukuba ufuna ukwenza okanye ukwenza ishishini ngempumelelo.
- Xa uthetha nabathengi, musa ukuvumela abathengi bakukhokele ngempumlo, kwaye indlela yokuphepha ilula kakhulu, ukuba nje ugxile kumagama aphambili kwaye ubuze imibuzo.
- Kwaye eli gama lingundoqo yinto evezwe ngumthengi kwisizathu sangaphambili, kwaye umbuzo wakho olandelayo unokuthi usekelwe kwi-rhetorically njengegama elingundoqo.
Masiyenze lula incoko engentla.
Bamba amagama angundoqo ukukhokela elinye iqela ukuba lithenge i-inshurensi
Umthengi: Ndiza kukufowunela kwakhona emva kweentsuku ezimbalwa.
Suk: Kutheni ufuna ukufowuna kwakhona kwiintsuku ezimbalwa?
Umthengi: Ndingathanda ukucinga ngayo ngakumbi.
Suk: Kutheni kufuneka ucinge ngayo?
Umthengi: Kaloku, kungenxa yokuba ndihlala ndicinga ngezinto ngononophelo ngaphambi kokuba ndenze nasiphi na isigqibo.
Suk: Kutheni ke ngoko kufuneka uhlale ucinga ngayo ngononophelo?
Umthengi: Kuba,...
Bekufanele ukuba uyazi kakuhle indlela yokusebenzisa amagama "esitshixo" kwisizathu selinye iqela ukukhokela elinye iqela de ufumane ulwazi olubalulekileyo olufunayo, akunjalo?
Khumbula, ukubuza imibuzo ngobuchule yindlela ebalulekileyo nesebenzayo kuyo yonke incoko nomthengi.
Isishwankathelo: Unokubaqinisekisa njani abathengi ukuba bathenge i-inshurensi?
Ngaphambi kokuba ndabelane ngeli nqaku, ngaba uye wasebenzisa obu buchule ukuze uhlale ubuza abathengi ukuba kutheni?
ukuququmbela:
- Bamba amagama angundoqo kwaye uhlale ubuza "kutheni";
- Kuze kube yilapho elinye iqela lithetha isizathu sokugqibela, unokuthi: "Ndiyayiqonda indlela ovakalelwa ngayo";
- Ekugqibeleni wabuza: “Ngaphandle koku, ngaba sikho nasiphi na esinye isizathu sokuba ungasiqalisi esi sicwangciso silungileyo namhlanje?
Ngethemba, inqaku elithi "Ungabenza Njani Abathengi Bathenge I-Inshorensi? Iindlela Zokuthengisa Zabathengisi Be-Inshorensi" elabelwe kwibhlog kaChen Weiliang ( https://www.chenweiliang.com/ ) liza kuba luncedo kuwe.
Zive ukhululekile ukwabelana ngekhonkco leli nqaku: https://www.chenweiliang.com/cwl-17439.html