Isabela kanjani inkampani lapho ihlangabezana nenkinga? Imfihlo yokuxazulula inkinga kusuka empandeni!

Indlela yokuxazulula izinkinga enkampanini? Lesi sihloko sizokwembulela imfihlo ekhethekile yokuxazulula izinkinga zenkampani ngokuyisisekelo, sisize abaphathi ukuthi babhekane ngokuphumelelayo nezinkinga zenkampani ezihlukahlukene, futhi bathuthukise ukusebenza kahle. Kungakhathaliseki ukuthi isakhiwo senhlangano, ukuthuthukiswa kwenqubo noma ukuphathwa kwabasebenzi, ungathola izixazululo eziphumelelayo zokusiza inkampani yakho ukuthi iqhubekele phambili kancane futhi inganqotshwa!

Uma inkampani isebenza, ihlale ihlangabezana nezinkinga ezahlukene, ezinye zazo okuwukukhononda kwamakhasimende kanti ezinye kuwukukhubazeka kwezinqubo zangaphakathi. Kodwa lapho abaphathi abaningi bebhekana nalezi zinkinga, bavame "ukwelapha izimpawu esikhundleni sembangela."

Ithini incazelo? Lapho uhlangabezana nokubuyekezwa kwamakhasimende okungalungile, ukuphatha izikhalazo zamakhasimende kuyindaba elula "yokwelapha izimpawu";

Kusukela kuzimbangela eziyinhloko zokubuyekezwa okungalungile, ukuthuthukisa izincazelo zomkhiqizo noma ukuthuthukisa izinqubo zokulawula ikhwalithi yiyona "impande yezimpande".

Ngakho-ke, ‘singawuphatha kanjani umsuka’? Ake singene kumasu ambalwa abalulekile.

1. Hlaziya ingqikithi yenkinga

Isinyathelo sokuqala ekuxazululeni izinkinga zenkampani ukufunda ukuhlaziya umnyombo wenkinga kunokuhlala obala.

Isibonelo, okunye ukubuyekezwa okungalungile kungase kube ngenxa yezincazelo ezinganele zomkhiqizo ezivimbela amakhasimende ekuqondeni ngokugcwele indlela yokusebenzisa umkhiqizo.

Ngalesi sikhathi, udinga ukucabangela ukuthi incazelo yomkhiqizo idinga ukuthuthukiswa, noma ukuthi ulwazi lomsebenzisi lungathuthukiswa yini ngokuthuthukiswa kwedizayini.

Ngokufanayo, uma isibuyekezo esingesihle sisukela kukhwalithi yomkhiqizo, imbangela ejulile ingaba ukulawulwa kwekhwalithi okuxegayo noma ukwakhiwa okunephutha.

Ukuze kuvinjwe ngokuphelele izinkinga ezifanayo ukuthi zingaphinde zenzeke, izinkampani zidinga ukuthuthukisa yonke inqubo yokulawula ikhwalithi futhi zilungise ngokucophelela zonke izixhumanisi kusuka kuchungechunge lokuhlinzeka, ukukhiqizwa kuye emaphaketheni ukuze zithole izingozi ezingaba khona.

2. Sungula indlela ehlelekile yokuxazulula izinkinga

Ukuxazulula izinkinga zenkampani kumele kulandele imithetho. Noma nini lapho kuphakama inkinga entsha, asigcini nje “ukwelapha ubuhlungu bekhanda nonyawo,” kodwa sisungula indlela yesixazululo ehlelekile ukuze siqinisekise ukuthi inkinga ngeke iphinde yenzeke. Lokhu kungazuzwa ngokuthi:

• Ukubhaliswa kwenkinga nokuhlukaniswa: Ngaso sonke isikhathi uma inkinga ivela, rekhoda uhlobo, imvamisa yokwenzeka, umthelela kanye nolunye ulwazi ngokuningiliziwe, bese usungula isizindalwazi sezinkinga.
• Ukuthuthukisa Inqubo: Buyekeza njalo izinqubo zebhizinisi ezikhona, thola izinkinga zefrikhwensi ephezulu, futhi kancane kancane ulungiselele yonke imininingwane yenqubo.
• Isibopho siwela kubantu: Ukuxazululwa kwezinkinga kufanele kunikezwe umuntu othile ophethe, kuqinisekiswe ukuthi inkinga ngayinye ilandelelwa futhi ixazululwe othile.

Ngokusungula indlela esezingeni, izinkinga azixazululeki ngokusheshaUkubeka, futhi ivumela abasebenzi ukuthi baphendule ngomoya ophansi lapho kuphakama izinkinga, ukuthuthukisa ukusebenza kahle komsebenzi jikelele.

3. Gwema ukwenza izinqumo “okungokomzwelo” futhi uphishekele ukuphatha “okusekelwe kudatha”

Abaphathi abaningi nakanjani bayoba nemizwelo yomuntu siqu lapho bexazulula izinkinga, njengokungeneliseki ngesikhalazo sekhasimende noma ukuphelelwa isineke ikakhulukazi ngamaphutha esisebenzi. Ukuthatha izinqumo ngokomzwelo kungase kubangele ubuhlungu bekhanda besikhashana, kodwa kuyoba nzima ukuqeda inkinga esikhathini eside.

Ukuphathwa okusekelwe kudatha kungenza izinqumo eziningiisayensi. Isibonelo, singabala izizathu zezikhalazo zamakhasimende ezinyangeni ezimbalwa ezedlule futhi sihlaziye izinhlobo zezinkinga ezivamile abasebenzi ababhekana nazo Ngalokhu kuhlaziywa kwedatha, singathola ukufana kwezinkinga futhi senze izinhlelo zokuthuthukisa eziqondiswe kakhulu. Lokhu ngeke nje kwelaphe umsuka wenkinga, kodwa futhi kancane kancane kunciphise imvamisa yenkinga.

4. Hlakulela isiko leqembu "lokuzindla" kanye "nempendulo"

Enqubweni yokuxazulula izinkinga, akwanele ukuba umphathi acabange futhi ahlaziye yedwa.

Okuhlangenwe nakho kokuqala kwamalungu eqembu kanye nempendulo ngokuvamile kunganikeza imibono ebalulekile yokuxazulula izinkinga ezijulile.

Ngakho-ke, kubalulekile ukuhlakulela isiko lokuzindla kanye nempendulo ngaphakathi kwenkampani.

• indlela yokubona: Ngaso sonke isikhathi lapho inkinga ixazululwa, ungase futhi uhlele ithimba elizoqhuba umhlangano wokubonisana ukuze udingide umsuka wenkinga, ukuba nengqondo kwesixazululo, nendlela yokugwema izinkinga ezifanayo esikhathini esizayo.
• indlela yokuphendula: Uma izisebenzi zithola izinkinga ezingaba khona emsebenzini, zinganikeza impendulo noma nini. Ikakhulukazi ukuthengisa okuphambili, isevisi yamakhasimende kanye nabanye abasebenzi, bayiqembu eliziqonda kangcono izidingo zamakhasimende futhi elingakwazi ukuhlonza izinkinga ezingaba khona ngokushesha ngangokunokwenzeka.

Ngokusebenzisa indlela yokucabanga nempendulo, inkampani ingakha imodeli elungile yokuthuthukiswa komjikelezo ukuze kuqinisekiswe ukuthi yonke inkinga ixazululwa ngokujulile futhi ngeke iphinde yenzeke okwesibili (ngeke iphinde yenzeke esikhathini esizayo).

5. Hlola inkinga ngesilinganiso esiphezulu

Ezinye izinkinga zingase zibonakale ziyizinkinga zebhizinisi ezithile, kodwa empeleni zihlobene eduze nezici zezinga lokuphatha ezifana nesakhiwo senhlangano kanye nezindlela zokukhuthaza.

Isibonelo nje, uma ukusebenza komnyango othile kuntekenteke, akukwazi ukuthi abasebenzi bakulowo mnyango abenzi ngokuzikhandla ngokwanele, kodwa indlela yokukhuthaza yenkampani ayizange iwuhlanganise umdlandla wabo.

Ngakho-ke, njengomphathi, kufanele ufunde ukubuka nokuxazulula izinkinga kusuka endaweni ephakeme.

Isibonelo, uma uthola ukuthi isimilo seqembu siphansi, ungase uthande ukucabangela ukuhlela kabusha isakhiwo senkampani sokugqugquzela noma ukuthuthukisa amathuba okuqeqesha abasebenzi ukuze wonke umuntu azizwe ekhuthazekile ukuthi akhule.

Lezi zindlela ngokuyisisekelo zithuthukisa ukwaneliseka kwabasebenzi futhi ngokwemvelo zinciphisa imvamisa yezinkinga.

6. Funda kokuhlangenwe nakho kontanga

Akwethusi ukubhekana nezinkinga, kodwa yizinkinga eziqhubekayo ezisabisayo.

Eqinisweni, izinkinga eziningi ezihlangatshezwana nezinkampani zizophinde zihlangabezane nezinkampani zontanga.

Ngakho-ke, uma ufunda okwengeziwe ezinkampanini zokuma embonini, ungakwazi ukugwema izindlela eziningi eziphambukayo. Amamodeli okuphatha amahle kakhulu, ukuzizwisa ngempumelelo kwenqubo, njll. konke okuqukethwe okungakhonjwa futhi kufundwe.

Ngokubamba iqhaza njalo ezingqungqutheleni zemboni, izingqungquthela noma ukuxhumana nezinye izinkampani, ungafunda ukuthi ezinye izinkampani zixazulula kanjani izinkinga ngendlela efanele, uguqule lokhu okuhlangenwe nakho kube ukuthuthukiswa kwenqubo yenkampani, futhi kancane kancane kunciphise ukuvela kwezinkinga.

7. Yenza ukuxazulula izinkinga kube yingxenye yesiko lebhizinisi

Uma inkampani inomshini wokuxazulula izinkinga, leso sekuyisinyathelo esikhulu kakade ukwenza "ukuxazulula izinkinga" kube yingxenye yesiko lebhizinisi.

Lapho abasebenzi benolwazi lokuxazulula izinkinga, yonke inkampani izothuthuka ngendlela esebenza kahle futhi ebumbene.

Inkampani ingasungula indlela yokuklomelisa ukuze ikhuthaze abasebenzi ukuthi bathole futhi baxazulule izinkinga ngokushesha, ukuze umuzwa wabasebenzi wokufeza okuthile uhlanganiswe nezintshisakalo zenkampani, ngaleyo ndlela kusungulwe isiko lebhizinisi elinempilo.

Kudingeka sicabange ngokujulile ngombuzo ngamunye:

Indlela yokuvimbela le nkinga ukuthi ingenzeki futhi?

Uma ukwazi ukuvimbela zonke izinkinga ukuthi zingenzeki okwesibili, inkampani yakho izoba nezinkinga ezimbalwa ezixazululiwe.

Kungani abanye abaphathi bengakwazi ukuya enkampanini?

Ngenxa yokuthi nginendlela yokusebenza enjalo, ngaso sonke isikhathi uma inkinga iza kimi, kufanele ngicele ukuhlinzwa ukuthi kuqhamuke nayo:

"Indlela yokuvimbela lolu hlobo lwenkinga ukuthi lungenzeki futhi esikhathini esizayo."

• Akukwesabi ukubhekana nezinkinga.
• Khumbula izinkinga ohlangabezana nazo, u-100% ontanga yakho bazohlangabezana nezinkinga ezifanayo.

Isiphetho: Kuphela "ngokwelapha imbangela" lapho izinkinga zenkampani zingancishiswa futhi zincishiswe.

Ekuphathweni kwebhizinisi, ukuvela kwezinkinga akunakugwenywa, kodwa ukuphindaphinda kwezinkinga kungalawulwa.

Kuphela ngokuhlonza nokuxazulula izinkinga “ngokwelapha izimbangela” lapho singaqinisekisa ukuthi ukusebenza kwenkampani kuba nempumelelo kakhudlwana futhi kuba nezinkinga ezimbalwa.

Inkampani enhle kakhulu ayinazo izinkinga, kodwa inamandla okufunda ezinkingeni nokuzithuthukisa ngokuqhubekayo.

Ngakho-ke, ungesabi izinkinga, bhekana nazo ngesibindi, zindla ngakho, futhi uthole amathuba okukhula!