How to complain about the infringement of WeChat public account nickname?How to Complain about Copyright Infringement of Official Account Articles

Believe a lotnew mediaCompanies have encountered trademark infringement, infringement and fraudulent use.

This malicious use is known to have no serious impact, but in today'sInternet marketingIn the prevailing era, more or less will lose some customers due to fraudulent use by the brand, and even lose some of their own.E-commerceBad influence on the brand...

Next,Chen WeiliangWill share with you:

How can WeChat Official Accounts complain about fraudulent use of trademarks, products and brands, and protect their legal rights through formal and legal means?

Complaint steps after WeChat public account infringement

step 1:Enter WeChat public platform

Step 2:Click on Infringement Complaint at the bottom

Scroll to the bottom of the WeChat official platform page,Find the entry link of "Infringement Complaint" ▼

• (Most legal institutions or websites will have a "infringement complaint" link at the bottom of the page)
• The general infringement complaint method will not be in a prominent position.
• If you can't find it, look carefully.

Perform real-name authentication

After visiting the "Infringement Complaint" page, there are 2 options ▼

• WeChat official account (priority): WeChat official account, you can log in directly to file a complaint.
• No WeChat official account: There is no WeChat official account, but you need to log in to your personal WeChat account before you can appeal.

No matter which one you choose, it's the same.

His rule is to require real-name verification of your identity before you file a complaint.

First, to make it easier for you to understand and follow up on complaints and progress,

The second is to prevent malicious complaints:

• WeChat is not a government agency, and he must also retain some legal interpretation rights and necessary evidence to deal with.
• Therefore, you must log in to file an infringement complaint. Here, I choose to log in with the WeChat public account.

Step 3:Log in to WeChat Official Account

Enter the account password and log in to the WeChat official account.

Step 4:Click on the "Infringement Complaint" link in the lower left corner of the page

After entering the WeChat public account management background, click the "infringement complaint" link in the lower left corner of the page▼

Step 5:Go to Infringement Complaint Page

There will be 3 options menu ▼

1. I want to complain
2. I want to appeal
3. Commit record

1) I would like to complain:This is the place to file a complaint.

• Complaints will issue some legal notices, and some supporting materials to be provided for complaints.

2) I want to appeal:

• I can file a complaint with someone else and list the materials I need to appeal.
• In other words, if you are complained by someone else, you can file a counterclaim.

3) Submission record:

• This is a list of your complaint, complained and appeal history, and you can check your progress.

File a Complaint of InfringementSelect Menu

Here we select the "I want to complain" menu and browse to the bottom.

Click the "Apply for Infringement Complaint" button to enter the infringement complaint application page. The system will guide you through 3 steps:

• 【1 Fill in the content of the complaint】→【2 Preview】→【3 Submit the notice】

Fill out the complaint

main data

• Right holder type:The certified official account is automatically filled in by default, and there is no need to enter it manually.
• name:The certified official account is automatically filled in by default, and there is no need to enter it manually.
• Business license or organization code certificate:The certified official account is automatically filled in by default, and there is no need to enter it manually.
• contact address:Fill in the address where the business license is located.
• Postcode:Fill in the zip code where the business license is located.
• Contact:Legal person (you can also fill in the official account operator or authorized agent, it is recommended to write a legal person).
• cellphone number : cellphone number(It is recommended to fill in the official account registration mobile phone number).
• Email:Email (recommended to fill in the official account registration email).

5.1.2 Contents of the complaint

• Complaint Category:There are six categories of complaints, namely, nickname infringement, avatar infringement, function introduction infringement, content plagiarism, article infringement on reputation/goodwill/privacy/portrait, and others.Here I choose "nickname infringement", of course, you can also choose "avatar infringement" or "feature introduction infringement", if there are multiple infringement categories, you can submit multiple times.As long as it involves your trademark name or brand image infringement, you can choose accordingly.
• Infringed Content:Fraudulent use of trademarks.
• Infringing public account:Add an official account and search.
• Description of complaint:This WeChat user and official account have used our company's trademark name to engage in online publicity, promotion and other activities without the authorization of our company. Please order the WeChat public platform to delete it, thank you!
• Evidence:Trademark registration certificate, trademark power of attorney, business license, legal person ID card (mainly to prove that the copyright of the trademark or brand word involved in the keywords you complain about belongs to you).

Step 5:After filling in, please click the "Confirm Identity and Next" button ▼

Step 6:Preview

Preview and check your information ▼

• After confirming that there are no problems, you can click to confirm the submission.

Step 7:Submit a notice

After WeChat scanning and verification, the submission can be successful.

• At this point, the system will return a "submission successful" prompt and notify within 7 working days.
• However, it usually doesn't take this long and usually takes a maximum of 3 business days for a response to be processed.

Step 8:Go to "Commit History"

• You can also go to "Submission History" to view the results, the current status of the complaint is "Under Review", waiting for the results.
• Under normal circumstances, as long as the information is filled in as required and legal materials are submitted, the complaint can be passed smoothly.
• The fastest time, you can successfully appeal within 1 working day.

How to check the result of infringement complaint?

The following is the query method of the infringement complaint result of the WeChat public account:

[Login to the WeChat public platform] → [Click on "Infringement Complaint" at the bottom] → [Submission Record] → [Complaint Record] → [Details];

• Processing time: 7 working days with a public platform account, 15 working days without a public platform account.

Extended reading:

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Previously, the WeChat official account of "Duyue Digest" with 300 million fans showed that it had been canceled.According to sources, the cancellation of the account was suspected of infringing on the legitimate rights and interests of others, and was complained by "Reader" magazine - "Duyue Digest" was suspected of impersonation and infringement.The public avatar is with the word "reader"...

Is WeChat Complaint Helpful?How to inquire about the handling result after WeChat complains about infringement?

If you believe that the relevant content posted on WeChat by an individual WeChat user infringes your legal rights, you can file an infringement complaint through the WeChat mobile client.Scope of Personal Account Infringement Complaint The infringement complaint process is only applicable to WeChat personal account users…

What should I do after the WeChat public account is infringed?Solve the result of the public account being complained about

If the articles on your WeChat official account are not original, you are likely to receive complaints about infringement.If it is not handled properly, there will be a danger of banning the account... If the WeChat official account is blocked, it will not be possible to use this official account for WeChat marketing, and the previous efforts will be in vain...Wei...