How do overseas merchants register for Alipay?Foreign enterprises apply to open Alipay payment collection process

🌎👨‍💼👩‍💼👉🏻Must-see for overseas merchants!Teach you how to register Alipay and easily start your payment journey🤑!This article details how overseas merchants can register with Alipay to make your payment collection more convenient! 🚀

The international version of Alipay has certain requirements for merchant access. Registered merchants must be legally registered overseas companies and must be online.E-commercewebsite.

How do overseas merchants register for the international version of Alipay?

First visit the homepage of the official website of Alipay International Version▼

Click on the online payment option on the merchant page and select "Register Now" ▼

Foreign enterprises apply to open Alipay payment collection process

Follow the process guidance to complete the Alipay overseas account registration, and then perform email verification to activate the account.

1. When applying for the first time, merchants need to provide company information and upload certificate documents and other information for review, including the types of goods sold in the store, independent website URL, operator contact information, etc... (If there is no requirement to submit a business license when applying, it may be after the review. before submitting)
2. Afterwards, Alipay staff will provide one-on-one professional docking services.Verification of merchant information is a key step in international Alipay cooperation to ensure smooth subsequent system integration.
3. Alipay officials will conduct a qualification review, which usually takes 5 to 7 working days to finally complete the acceptance of the international merchant's signing application.
4. After successful registration, merchants can log in to their Alipay account.
5. Enter the merchant management interface to perform common functions, such as checking transaction status, viewing settlement fund records, submitting refund applications, withdrawing funds, performing foreign exchange settlement, etc...

How do Alipay overseas merchants contact customer service?

Alipay provides an extensive Q&A library and online customer service to help merchants solve problems.

If you cannot find the answer in the Q&A database, you can contact the international version of Alipay customer service via email, online chat, or service request form. Please note the working hours set according to the time zone.

across bordersE-commerceIn terms of payment and collection, Alipay, as an online secure payment solution, protects the interests of merchants and buyers.

The seller only needs to ship the goods after confirming receipt of payment to ensure transaction security.

Alipay international version supports a variety ofForexFor currency settlement, merchants can accept major currencies around the world and conduct exchange settlement in real time, including US dollars, Singapore dollars, Japanese yen, Canadian dollars, Australian dollars, Euros, New Zealand dollars, British pounds, Thai baht, Hong Kong dollars, Swiss francs, Swedish krona, Danish krone, and Norwegian Krona.

Alipay international account is a multi-currency account. The daily exchange rate price comes from Alipay partner banks and is updated every day between 10:05~13:00.Merchants can convert US dollars into RMB or keep them in US dollar accounts based on the exchange rate of the day.

Alipay overseas merchant rates

The rate is set based on the merchant's monthly transaction amount. The rate in the first month is 2.2% of each transaction amount. After that, the rate changes between 1.6% and 2.2% based on the transaction amount in the previous month.

During the cash withdrawal process, Alipay does not charge fees and will bear the remittance handling fee.However, the merchant may need to bear the fees of the intermediary bank or the receiving bank.

Alipay overseas merchant refunds

When making a refund, the consumer's exchange rate will be consistent with the exchange rate when the transaction order was generated.

The refund timeline varies depending on the payment method and is generally completed within 1 working day, but may take 2-6 working days for debit cards and 3-7 working days for credit cards.

Overseas Alipay recharge methods

Overseas Alipay users can recharge using a variety of methods, including Chinatown stores, convenience stores, third-party recharge platforms and international credit cards.

Alipay has been connected to US credit cards and can pre-deposit RMB. Any money not used within 90 days will be refunded to the credit card.

Regarding how to apply for an Alipay merchant code in Malaysia, please view the following tutorial ▼

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