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Reports indicate that WeChat Pay's Ringgit wallet in Malaysia will be launched before Hari Raya in June 2018.
There is also news that this is a batch open function.
Now some users can use WeChat to pay for ringgit wallet consumption, but some users still have a situation like this: the Malaysian WeChat wallet is not displayed...
So they all asked in unison:
- Why hasn't my WeChat account been activated, Malaysian Ringgit wallet?
The following is the teaching of opening and enabling WeChat payment wallet in Malaysia▼
If you follow the above tutorial, "Switch Wallet Region" still cannot be displayed...
Because this is a WeChat problem, you need to report it to Tencent customer service and urge Tencent customer service to open a WeChat wallet for you.
As long as you have feedback to Tencent's human customer service, after a period of time (maybe about a week or a month), the function of wallets in other areas of WeChat will be activated ▼
- ▲ When your WeChat successfully opens the function of wallets in other regions, you will see a prompt like "You have opened wallets in other regions, you can switch to the upper right corner to view."
- As long as you report to Tencent's human customer service sooner, the sooner you may enable wallet functions in other regions.
How to contact Tencent Online Customer Service?
How to open the chat interface with Tencent customer service in WeChat?
1) Wechat opens "Contacts"▼
2) Click the "magnifying glass" above to search▲
3) After entering "Tencent customer service", select the Tencent customer service official account▼
4) Begin to describe the problem you encountered▼
In a conversation with Tencent's customer service WeChat account, Chen Weiliang discovered an automated reply asking "How to open a Hong Kong wallet".
Due to this "how to open a Hong Kong wallet" problem, it is similar to the problem of not being able to open a Malaysian WeChat wallet.
Therefore, after entering the question " How to activate Hong Kong Wallet ", you will receive an automatic reply from Tencent Customer Service's official WeChat account.
5) [Click here] Fill in the information and submit it to human customer service▲
Then, you will enter the small program of Tencent customer service, and submit the information to the Tencent human customer service.
- Open the Tencent customer service applet
- Click "Consult Customer Service" at the bottom
- Select product: WeChat Pay
- Question Type: Other Questions
6) One of the questions asked for a contact phone number. It was found that entering an overseas mobile phone number would prevent the application from passing. ▼
- Tencent customer service applet tips:Please enter the correct contact number
- It looks like it can only be imported from mainland Chinacellphone numberOnly then...
7) If you don't have a mobile phone number in mainland China, you can apply for one here ▼
- There is not much money in the renewal fee of a Chinese mobile phone number. It is recommended to renew the fee.
- Because there may be SMS notifications, in order to ensure that you can receive them as usual, it is recommended to renew the fee.
8) Then, return to the Tencent Customer Service Mini Program and fill in the Chinese virtual phone number you just applied for .
Problem Description:
- WeChat Pay Ringgit Wallet will be available before Hari Raya.
- I saw that many friends have already opened it. I have bound the debit card of RHB Bank Malaysia. Why can't I open the Malaysia WeChat ringgit wallet?
The above problem description is for reference only. If you want to open a WeChat wallet in Malaysia faster, it is best to urge Tencent customer service to open it for you.
In the "Problem Description", you can say something like this:
"I have an urgent need to use the Malaysian WeChat wallet. I hope Tencent customer service can open the Malaysian WeChat wallet for me as soon as possible. I am very grateful!"
What if you have opened wallets in other regions (RM wallets), but do not have the function of transferring and receiving money?
Since the feedback to Tencent's human customer service, the function of wallets in other regions of WeChat can be successfully opened.
Why not use this method to urge Tencent and ask them to open the transfer and collection functions for you?
To urge Tencent to open the transfer and collection functions, you can say:
"I have already opened the WeChat wallet in Malaysia, but there is no function of transferring and receiving money. I have an urgent need in this regard. I hope that Tencent customer service can enable the function of transferring and receiving money for my WeChat wallet in Malaysia as soon as possible. Thank you so much!"
Malaysians who received RMB red envelopes in WeChat groups are unable to withdraw their funds. This can be explained as follows:
"Before WeChat Pay could be bound to a foreign credit card, but now I want to withdraw the RMB in the WeChat wallet, but it requires users to add a Chinese bank card before withdrawing...
I do not have a Chinese bank card because I am Malaysian Chinese (in Malaysia);
Moreover, it is becoming more and more difficult for foreigners to open bank accounts in China, and various rules restrict...
Therefore, I am unable to withdraw RMB from my WeChat Wallet. I implore WeChat to resolve this issue as soon as possible. Thank you very much!
9) Submitted successfully▼
- Successful submission: We will process it for you as soon as possible, and the result will be notified to you by the Tencent customer service official account, please pay attention to check
Micro-business owners and e-commerce practitioners have expressed their hope that the issue of not being able to activate the Ringgit wallet for WeChat Pay in Malaysia can be resolved quickly after they report it to Tencent customer service, so that they can resume their WeChat marketing activities as usual.
WeChat Pay Wallet Alternative
It is recommended that you do not rely too much on WeChat Wallet, because China's Internet is strictly controlled, and the use of WeChat Pay will be subject to many rules and restrictions.
If a tool or method fails, alternatives must be found.
For online marketers who cannot use WeChat Wallet, PayPal is a very good alternative.
If you do not have a PayPal account, please follow the latest PayPal Chinese registration tutorial below▼
Hopefully, the article "How to Find Tencent Customer Service's Official Account for Online Human Feedback on WeChat Pay Issues?" shared on Chen Weiliang's blog ( https://www.chenweiliang.com/ ) will be helpful to you.
Feel free to share this article's link: https://www.chenweiliang.com/cwl-784.html
Did you get a solution?
Maybe some people received a reply from Tencent customer service and opened WeChat wallet after a while, and some may not be so fast...
As long as there is feedback to Tencent customer service and urging to open it soon, there will be an opportunity to open a WeChat payment wallet ^_^